dongchengsgnew

SERVICE CENTRE

DONG CHENG

SINGAPORE SERVICE CENTRE

BSI Supply Pte. Ltd.

No. 20 Woodlands Link, #08-40, 738733, Singapore 738733
Tel: +65 6755 1595

WARRANTY

STANDARD WARRANTY POLICY

This Warranty covers the normal operation of products and excludes damage caused by:

1. Abnormal voltage or usage of generator

2. Accident, negligence, abuse, improper use,

3. Fire, flood, and natural disasters.

4. Unauthorized repairs and alterations.

5. Normal wear and tear.

6. Carbon brush, seal, gear, body case, grease, and other spare parts that are prone to wear and breakage.

7. Unable to provide sales receipts or invoices.

8. The serial number on the tool and the stamps on the battery and charger have been tampered with or removed.

*Dongcheng reserved the rights of amend conditions of warranty without prior notice. In the event of differences arising between the English, Bahasa Malaysia and Chinese versions, the English version shall prevail.

3 MONTHS

WARRANTY

6 MONTHS

WARRANTY

1 YEAR

WARRANTY

12V MAX BATTERY

12V MAX CHARGER

12V MAX DC MOTOR

12V BATTERY

12V CHARGER

12V DC MOTOR, DC GEAR BOX & DC SWITCH

20V BATTERY

20V CHARGER

20V DC MOTOR, DC GEAR BOX & DC SWITCH

AC POWER TOOLS SWITCH

HEATING ELEMENT & PC BOARD

VACUUM CLEANER MOTOR

ARMATURE OR STATOR

FAQ

FREQUENTLY ASKED QUESTIONS

Where does the Dongcheng brand originate from?
The Dongcheng brand originates from Jiangsu, China.
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