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DONG CHENG
SINGAPORE SERVICE CENTRE
BSI Supply Pte. Ltd.
No. 20 Woodlands Link, #08-40, 738733, Singapore 738733 Tel: +65 6755 1595
WARRANTY
STANDARD WARRANTY POLICY
This Warranty covers the normal operation of products and excludes damage caused by:
1. Abnormal voltage or usage of generator
2. Accident, negligence, abuse, improper use,
3. Fire, flood, and natural disasters.
4. Unauthorized repairs and alterations.
5. Normal wear and tear.
6. Carbon brush, seal, gear, body case, grease, and other spare parts that are prone to wear and breakage.
7. Unable to provide sales receipts or invoices.
8. The serial number on the tool and the stamps on the battery and charger have been tampered with or removed. *Dongcheng reserved the rights of amend conditions of warranty without prior notice. In the event of differences arising between the English, Bahasa Malaysia and Chinese versions, the English version shall prevail.
| 3 MONTHS
WARRANTY |
6 MONTHS
WARRANTY |
1 YEAR
WARRANTY |
|
|---|---|---|---|
| 12V MAX BATTERY | √ | ||
| 12V MAX CHARGER | √ | ||
| 12V MAX DC MOTOR | √ | ||
| 12V BATTERY | √ | ||
| 12V CHARGER | √ | ||
| 12V DC MOTOR, DC GEAR BOX & DC SWITCH | √ | ||
| 20V BATTERY | √ | ||
| 20V CHARGER | √ | ||
| 20V DC MOTOR, DC GEAR BOX & DC SWITCH | √ | ||
| AC POWER TOOLS SWITCH | √ | ||
| HEATING ELEMENT & PC BOARD | √ | ||
| VACUUM CLEANER MOTOR | √ | ||
| ARMATURE OR STATOR | √ |
FAQ
FREQUENTLY ASKED QUESTIONS
Where does the Dongcheng brand originate from?
The Dongcheng brand originates from Jiangsu, China.
What products does Dongcheng sell?
Professional Power Tools
Does Dongcheng offer warranties?
Yes, we do provide warranties for certain products. Do check with our helpful sales staff to find out more!
Is Dongcheng known for its good quality?
We believe in professional power tools that are built to last.
